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SPOTLIGHT

» Ontario Hydro Reduction Announced

On Thursday March 2nd, the Ministry of Energy released the details of its plan to slash electricity bills an average of 17 per cent this year—this is in addition to the eight per cent HST rebate that was rolled out on January 1—for a total average of 25 per cent. Ontario is lowering electricity bills by 25 per cent on average for all residential customers as part of a significant system restructuring that will address long-standing policy challenges and ensure greater fairness.

The Global Adjustment, which accounts for the cost of building energy infrastructure, will be refinanced over the next 30 years to “smooth out” the high front-end cost ratepayers see on their bills. OPG will establish an entity that manages the Global Adjustment, reducing it by about $2.5 billion per year over the first ten years. This will cost ratepayers up to $14 billion in interest payments over the next decade and up to $25 million over 30 years.

Wynne said the government signed on for too short of an amortization period when it signed 20-year contracts for energy infrastructure: “We’re refinancing the mortgage and we’re setting a new term that stretches over a longer period.” She said this “structural change” will be long-lasting, sustained and will make up for decades of mistakes on the energy file. Global Adjustment refinancing will take effect May 1 and be reflected on June electricity bills. Electricity rates will be linked to inflation for the next four years, but there is no forecast for how much rates will increase after 2021. A spokesperson for the Ministry of Energy said consumers who use more energy will see a higher percentage discount on their bills, up to 28 per cent for urban residents with large homes. Farmers and rural homeowners could see discounts over and above 50 per cent.

“Over time it will cost a bit more, that’s true. And it will take longer to pay off, that’s also true. But it is fairer because it doesn’t ask this generation of hydro customers alone to pay the freight for everyone who came before and everyone is going to come after.” explained Premier Wynne March 2, 2017.

ORHMA has conducted a study on the negative impacts of the high hydro costs in the hospitality industry and has written a letter to the Premier and the Minister of Energy after they released their Hydro Plan for Ontario. To read this letter and ORHMA’s Energy Paper written by President & CEO, Tony Elenis, click here.

» Tell Us Your Hydro Hospitality Story

ORHMA wants to hear your HYDRO story! How has your Ontario hydro costs impacted your business? How have you responded to these impacts? ORHMA continues to raise the issue of high hydro costs with the provincial government. To help ORHMA illustrate the negative impacts on hospitality industry establishments, we are asking members to share with us copies of your hydro bills and/or stories of impacts due to increased hydro costs. Your identity can remain anonymous if desired. ORHMA aims to help the government comprehend the hardships that have come to the hospitality industry as a result of their decisions to increase hydro costs by sharing your story. Submit your bills and/or stories by email at info@orhma.com or by fax (905.361.0288 / 1.888.359.5588). 


GOVERNMENT NEWS 

» Coming Soon – iAGCO Online Services

We are pleased to welcome online service upgrades to AGCO's licensee application system. ORHMA has been an advocator for streamlining such services and has supported and participated in the process.  We thank all of the licensee operators that were involved in this initiative. Click here for the announcement from Jean Major, CEO of the AGCO. 

» ORHMA & Ryerson University Are Seeking Five Minutes From You For This Survey

Some Ontario employers require female employees to dress in a sexualized or gender-specific way at work, such as expecting women to wear high heels, short skirts, tight clothing or low-cut tops. These kinds of dress codes reinforce stereotypical and sexist notions about how women should look and may violate Ontario's Human Rights Code. Sexualized and gender-specific dress codes are all too common in some restaurants and bars, and can be found in other services. To complete the online survey, click here.

» Protecting Employees’ Tips – Follow Up Survey

As part of the provincial government’s commitment to continuous improvement, the Ministry of Labour’s Employment Practices Program is interested in your feedback regarding their  implementation of the Protecting Employees’ Tips Act, 2015.  The survey is anonymous and your feedback will play a critical role in informing implementation efforts for future legislative amendments. Please complete the survey here:  Bill 12 Implementation Roll-up Survey  The deadline to participate is March 10th, 2017.

» Ontario Strategy for a Waste-Free Ontario Released

On Tuesday February 28, the Minister released the final Strategy for a Waste-Free Ontario: Building the Circular Economy. The strategy serves as a roadmap to shift Ontario toward a circular economy and zero-waste future, including: setting a vision and goals,  articulating key government actions to support the vision and goals; and identifying performance measures to measure progress towards achieving the vision and goals. ORHMA continues to work together with our members and the Ministry of Environment & Climate Change on implementing the Strategy. For more information, click here.

» New Experimental Experience Rating (NEER) Program

NEER is an experience rating program that automatically applies to firms that: Have total yearly premiums of $25,000 or more, and operate in at least one non-construction rate group. (Construction rate groups are covered by the CAD-7 Program.) NEER is a rate-group based program, so if your firm does business in multiple non-construction rate groups then you will see a NEER calculation for each one. In the NEER program, your firm can earn either lump sum refunds or surcharges based on your individual accident performance. For example, if you have a good accident cost record in a particular rate group, then your firm will be refunded a portion of the premium paid for that rate group.

» Pay Equity Office does not endorse or ‘authorize’ consultants
Notice from the Pay Equity office

In November, Pay Equity has informed readers to be aware of consultants offering assistance with pay equity. Please note: The Pay Equity Commission does not ‘authorize’ or endorse consultants to offer employers any assistance with pay equity. If you have been contacted by a consultant that uses the Government of Ontario logo, and/or name and address of the Commission, please contact the Pay Equity Office at: pecinfo@ontario.ca, or (416) 314-1896 for investigation. The Pay Equity Office provides a variety of resources on its website to assist employers in complying with the legislation at: www.payequity.gov.on.ca.


Are You In Compliance?

» Complimentary AODA Info Session for Hotels & Restaurants

Please join us for this information session to help you understand: Accessibility For Ontarians With Disabilities Act (AODA) and the Employment Standard. You will be given an overview of the Accessible Employment Standard of the Accessibility for Ontarians with Disabilities Act (AODA), and you will learn about your requirements to make your employment practices more accessible; including how to hire, retain and provide career development opportunities.  This will enable you to understand the impact to your business, standards, compliance and the benefits to employers who hire and accommodate people with disabilities. We want to ensure that hospitality operators understand the AODA law and we are here to help.  We encourage you to share this invitation broadly within your hospitality industry networks. The information sessions will take place in the following cities for your convenience. Please register according to your location here.   


ARE YOU IN COMPLIANCE? 

» Complimentary AODA Info Session for Hotels & Restaurants

Please join us for this information session to help you understand: Accessibility For Ontarians With Disabilities Act (AODA) and the Employment Standard. You will be given an overview of the Accessible Employment Standard of the Accessibility for Ontarians with Disabilities Act (AODA), and you will learn about your requirements to make your employment practices more accessible; including how to hire, retain and provide career development opportunities.  This will enable you to understand the impact to your business, standards, compliance and the benefits to employers who hire and accommodate people with disabilities. We want to ensure that hospitality operators understand the AODA law and we are here to help.  We encourage you to share this invitation broadly within your hospitality industry networks. The information sessions will take place in the following cities for your convenience. Please register according to your location here.   

BENEFIT SPOTLIGHT 

» Manage your Maintenance Needs with RESQ

RESQ is an end to end facilities and maintenance management platform for business owners in the restaurant and hotel space. We take the headaches out of managing maintenance issues through the use of our mobile marketplace platform. We quickly connect business owners to qualified service providers they need, so that they can focus on what matters most to them, running their business! For more information, download the RESQ brochure here.

IN THE KNOW - HOSPITALITY NEWS, TRENDS + UPDATES

» A new technology-focused approach to assist youth in securing employment
OTEC

Press Release 

OTEC launches the pan-provincial ALiGN Network to address youth underemployment and labour shortages:

In response to the critical labour shortages facing many of Ontario’s key sectors, OTEC has announced an innovative youth-targeted employment model called the ALiGN Network. Currently being launched across Ontario the initiative has brought together industry partners from across the province to develop a psychometric-based talent-to-role fit assessment and job-matching model designed initially for the hospitality and tourism industry.  

OTEC has partnered with Ryerson University’s Magnet platform to bring this first-of-its-kind youth employment model online, making ALiGN accessible to businesses and job seekers anywhere in Ontario. Through the ALiGN Network, youth will be matched to live job postings based on their own unique personality attributes and interests. Work-ready job seekers will be fast-tracked into employment. Candidates with skills or qualifications gaps based on the assessment process will receive industry-designed training and certification, either through a network of regional training partners, or, through an online suite of industry training programs that can be accessed remotely.

“The fact that our youth unemployment rate is over 14 per cent in this province while employers are struggling to fill entry-level positions demands that we start looking at things differently” says Adam Morrison, V.P. Projects and Partnerships, OTEC. “Businesses have been telling us for years that, if candidates are the right fit, they will hire them and train them for advancement. We now have a system that matches youth to real opportunities based on their unique attributes, attitudes and goals.”

Working directly with industry in the development of the ALiGN Network in collaboration with partners like the Ontario Restaurant Hotel and Motel Association (ORHMA) will be key to its success. Since the assessment methodology is based on a behavioural and attitudinal benchmark established by industry, it will enable ALiGN’s employment and training partners to refer candidates to participating employers with confidence in the job seeker’s suitability for the position. It will also open up a new pool of potential candidates for employers - youth who might not have experience in the role, but are a natural fit for the work and the industry culture.

“We are dedicated to the development and growth of the hospitality industry” says Tony Elenis, President & CEO, ORHMA. “By working with key industry stakeholders and partners, we will address the issues of youth underemployment and labour shortages in the hospitality industry.” 

In 2017, the ALiGN skills training program network will be offered in five regions across Ontario: Toronto, Ottawa, Niagara, Thunder Bay and Algoma. Training Delivery partners include Humber College – Community Employment Services, Niagara College, Métis Nation of Ontario, HT Hospitality Training Inc. and Sagamok Anishnawbek. Key industry partners include Magnet/Ryerson University, ORHMA, Mobilize Jobs, and a roster of prominent, independent and global brands. Employers in their respective region will connect with a local training hub, or, directly with OTEC, to identify and recruit ALiGN graduates.

Funded in part by the Government of Ontario, with support from the Ministry of Economic Development and Growth, the ALiGN project will represent a significant investment in hospitality training programming for the initial five regions, while also seeking to address the overall labour shortage Ontario is facing for front line hospitality roles.

» Save the Date! ORHMA’s 14th Annual Provincial Golf Tournament

That time of year is approaching once again when ORHMA brings the hospitality industry together. Mark your calendars! The 2017 ORHMA Annual Provincial Golf Tournament will take place on Wednesday, June 21, 2017 at the Nottawasaga Inn Resort & Conference Centre. For registration details, email info@orhma.com  

» Toronto restaurant Alo nabs top spot on 100 Best restaurants list

The Star

The 416 has overtaken the 514 for the first time at the top of Canada’s 100 Best, the third annual list of the country’s finest dining establishments as chosen by a panel of 82 industry experts. Toronto’s Alo, which chef Patrick Kriss opened in 2015, unseated Montreal’s two-time champ Toqué. To read more, click here.

» Taking a new position as GM? Here are some tips….
Stephen W. Ayers-  STAY Ahead Hospitality

Starting a new position as General Manager is a daunting task but one that can determine the future relationships with both your management team and the staff working so hard on the front lines and in the back of house. However, this does depend a great deal on how you act and behave during your initial period as GM. To read the full article, click here.  

» The Hotel Association of Canada (HAC) Announces the 2017 Board of Directors 
HAC

The Hotel Association of Canada (HAC), the national association representing the 8,178 hotels, motels and resorts that encompass the $18.4 billion Canadian lodging industry, today announced its 2017 Board of Directors.

As incoming Chair, Vito Curalli, CHA, MBA, Executive Director Canada, Latin America & International Sales for Hilton Worldwide has commenced his two year term effective as of the Association's Annual General Meeting held in Toronto on Wednesday February 15, 2017.  Read more to view the full list of 2017 HAC Board of Directors.

In his role as Executive Director of Sales for Canada, Latin America and the International Sales offices in the Americas, Vito oversees several teams with responsibilities for over $350 Million in revenue to the organization. Prior to joining Hilton Worldwide, Vito was the Vice President of Development for AFM Hospitality based in Toronto, overseeing a team of franchise development managers throughout Canada.

Ten board members will serve as corporate representatives of the HAC Board of Directors. They include:

  • Robert Pratt - President, ONE Hospitality Group
  • Irwin M. Prince - President & COO, Realstar Hospitality
  • Satinder Dhillon - Senior Vice President, Operations, Westmont Hospitality Group
  • Marc Staniloff - President & CEO, Superior Lodging Corp.
  • Brian Leon - Managing Director, Franchise Performance, Choice Hotels Canada Inc.
  • Tyler MacDonald - Director, Hotels, Oxford Properties Group
  • Jonathan Lund - Regional Vice President, IHG
  • Martin Stitt - Area Vice President, Western Canada, Marriott Hotels of Canada
  • Neil Hornsby - Director, Marketing & Strategic Partnerships, Best Western Hotels & Resorts
  • Philippe Gadbois - Senior Vice President, Operations, Atlific Hotels

They are joined at the HAC board table by ten Provincial Hotel Association representatives including:

  • James Chase - CEO, British Columbia Hotel Association
  • David Kaiser - President & CEO, Alberta Hotel & Lodging Association
  • Scott Jocelyn - President & CEO, Manitoba Hotel Association
  • Jim Bence - President & CEO, Saskatchewan Hotel & Hospitality Association
  • Tony Elenis - President & CEO, Ontario Restaurant, Hotel & Motel Association
  • Xavier Gret - General Manager, Association des Hoteliers du Quebec
  • Christine Neate - Representative, New Brunswick Tourism Association
  • Jeff Ransome - President, Hotel Association of Nova Scotia
  • Larry Laite - President, Hotel & Motel Association of Newfoundland & Labrador
  • Craig Jones - President, Hotel Association of Prince Edward Island

"I am thrilled to welcome these top industry leaders to the HAC Board of Directors," said Susie Grynol, President, HAC. "The election of these outstanding individuals validates our mission to tackle the important issues facing the industry."

The HAC board meets four times yearly to discuss a broad range of industry and association-related issues. The 2017 Board of Directors was appointed by the HAC Nominating Committee in accordance with HAC Bylaws.

INDUSTRY STATISTICS

» Ontario Foodservice Sales Growth – December 2016


Ontario

Overall Ontario sales for the food services and drinking places industry showed an increase  (+7.82%) from Dec 2015 to Dec 2016 .Total year on year growth is up at (+8.65%).

The full service sales in Dec 2016 showed an increase in growth from the previous year of Dec 2015 by (+10.35%) with limited service posting an increase of (+5.16%).

Drinking  places showed an increase in growth by (+8.62%) and special food services showed an increase compared with 2015  by (+9.16%).

In the month of Dec 2016 YTD, Full service places revenues increased from Dec 2015 YTD  by (+9.81%) with limited service also showing an increase of  (+7.85%). Drinking places registered an increase of (+7.62%). Special services also increased YTD by (+8.97%).

Canada

Sales for the food services and drinking places industry increased (+4.20%) from previous month. In Dec, all 4 of the industry sectors posted increases compared with Nov, Special Food Services sector increased by (+0.10) and Drinking places showed an increase of  (+0.80%) The other two remaining sectors showed increases in the same time period. Full Service Restaurants Sector, increased by (+4.40%) and also Limited Service eating places showed an increase of (+5.20%).


» INDUSTRY EVENTS  
  • Complimentary AODA & Employment Standard Information Sessions: ORHMA will be travelling to several regions to provide information sessions between February 8th – March 14th, 2017. To view region and location by date, click here.
  • OTEC: LX Leadership Foundations 3-day boot camp – April 11 – April 13, 2017 9:00 am – 4:30 pm – OTEC Learning Centre, 21 Four Seasons Place Suite 300 – For more details, click here.  
  • ORHMA Simcoe Region Hospitality Gala - Thursday April 27, 2017 - Quality Inn Midland. For more details, click here.
  • OTEC: Service Excellence: May 9, 2017 - 9:00 am – 4:30 pm – OTEC Learning Centre, 21 Four Seasons Place Suite 300 – For more details, click here.
  • OTEC: Training and Facilitation Excellence:  May 10-11, 2017 - 9:00 am – 4:30 pm – OTEC Learning Centre, 21 Four Seasons Place Suite 300 – For more details, click here.
  • OTEC: Service Excellence Designated Trainer Program – May 9-11, 2017 9:00 am – 4:30 pm – OTEC Learning Centre, 21 Four Seasons Place Suite 300 – For more details, click here.
  • ORHMA 14thAnnual Golf Tournament- Save the Date!  Wednesday June 21, 2017 – Nottawasaga Inn Resort and Conference Centre. For registration details, email info@orhma.com 

»  COMPLIMENTARY INDUSTRY SUBSCRIPTIONS