A summary of what organizations need to know about the standard to comply, including the questions asked on the accessibility compliance report.
Organizations of all sizes can fill in this template to create their accessibility policies.
A handbook explaining the formal meaning of the regulation with some examples to help describe its interpretation.
A resource to help organizations meet the training requirements of the customer service standard.
An e-learning course to help organizations meet the training requirements of the customer service standard and to better serve customers with disabilities.