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American Express is the Official Card of the Ontario Restaurant Hotel & Motel Association

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Natural Resources CANADA

Spot the Energy Savings Opportunities

No dates available at this time.

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Energy Monitoring and Tracking

No dates available at this time.

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Energy Master Plan

No dates available at this time.

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FOCUSED INDUSTRY TRAINING

Strong Supervision
Successful operations consistently and effectively execute the count-less details required to provide their guests with an exceptional experience. The management team must have strong supervisory skills to provide staff with the leadership, guidance and support required to achieve their service objectives.
No dates available at this time.

Hiring The Right People
Finding and retaining good employees is becoming an increasing challenge for hospitality organizations. Traditional methods are no longer as effective and managers must take creative new approaches to attracting, selecting and keeping talented people.


Controlling Food Cost
Effective managers maintain their food costs at minimum practical levels. Learn to identify and correct problems quickly while taking proactive steps to consistently control food costs over time.
No dates available at this time.

Labour Cost Management and Planning
Employees are the key resource for organizations seeking a compet-itive advantage. Achieve financial success by developing skills to min- imize labour costs while enhancing team performance.
No dates available at this time.


Controlling Beverage Cost
Losses can grow quickly if beverage costs are not managed. Small inefficiencies can lead to significant cost overruns. Develop effective controls for all beverages to maintain margins and reduce the potential for liability.
No dates available at this time.


Creating Successful Promotions
Creative promotions will effectively build sales, increase loyalty and differentiate your operation. Successful promotions don’t need to be costly or time-consuming. You’ll be shown simple strategies to create
a variety of promotional activities tailored to your operational needs.
No dates available at this time.

Training Programs That Work
Competent and professional staff are essential to building your business. With proper training they can be your greatest asset. Learn training strategies that will improve employee performance and make better use of your training investment.

Become An Effective Trainer
Training trainers is essential to achieving the greatest impact from your employee development programs. Quality trainers reflect well on your organization and enhance employee performance.

For more information visit www.fitseminars.ca
or call 1.866.FIT.0007

FIT Seminar Registration form (word doc)

Basic Certification - Part one Training
Get the skills you need to control hazards in your workplace

The Ontario Service Safety Alliance (OSSA) is the designated safe Workplace Association for the Service Sector in Ontario. Working with businesses across the province, OSSA provides Health and Safety consulting services, education, assistance and training to a wide range of companies.

Basic Certification - Part I Training
Develop the skills you need to to meet your legislative compliance requirements and control hazards in your workplace.

The Ontario Service Safety Alliance (OSSA) provides Health & Safety Certification Training for the workplace through both instructor-led, classroom-based training, self-paced training (print/video) and elearning formats.

Designed for Joint Health and Safety Committee (JHSC) members and anyone else who is interested in improving their health and safety knowledge, this course provides individuals with the skills they require to identify, assess, and control hazards in the workplace and to fulfill the legislated duties and responsibilities.

Classroom sessions are 3-days in length and are held at a range of locations across the province as well as at OSSA's head-office in Toronto and Mississauga.

For further information on OSSA courses, products and services or to register for a course, please contact us at 1-888-478-6772, email training@ossa.com or see www.ossa.com/ORHMA.cfm for details.

Food Safety
ADVANCED.fst Management level education, training and certification.
Although various in-house training timeframes are available, the course is usually facilitated in a one-day classroom format.

BASICS.fst and PracticeFoodSafety.com
BASICS.fst food handler level education, training and certification. Learn through self-study, on-line or in the classroom.

To become certified the participant must write a certification exam. Certification is recognized by the Ministry of Health, is valid for five years and is registered in a national database. For public seminar dates see the schedule below. For in-house facilitation contact Surety at www.suretygroup.net

Train-the-Trainer
A one-day workshop ideal for in-house trainers with multi-unit operators and larger facilities. This workshop addresses the principals of adult learning styles and effective communication techniques. Certification with a grade above 90% in ADVANCED.fst

Note: All locations are accessible by public transit and have parking available on-site. Map is available on request.

** Want Surety to facilitate at your place of business –
please contact us for details **

For additional information and to register,
contact our food safety lifeline:

Tel: 905-270-9474
Toll Free: 800-291-0019
Fax: 905-270-3487
Email: info@suretygroup.net
WEB SITE: www.suretygroup.net

For additional training courses, dates and times
contact Fatima Finnegan at the ORHMA 1-800-668-8906 ext.335 Email:ffinnegan@orhma.com

© 2008, ONTARIO RESTAURANT HOTEL & MOTEL ASSOCIATION
2600 Skymark Avenue, Ste 8-201, Mississauga, ON, L4W 5B2

We would like to thank Starwood Hotels & Resorts and the California Cling Peach Board for providing the photography used on this page